Office-centric platform for business communication

TELUS Business Connect goes beyond traditional office telephony. It's a robust VOIP phone system designed to streamline communication, facilitate call connections, and host audio and video conferences. Flexible and adaptable, it caters to your business requirements, accessible anytime, anywhere, across your office phone, tablet, computer, or smartphone.

Compare Business Connect plan features

  • Plan Feature

  • Business Connect Voice Plus

  • Business Connect Enhanced

  • Business Connect Complete

  • Per seat when bundled

  • $25/month

  • $30/month

  • $40/month

  • Per seat when unbundled

  • $30/month

  • $35/month

  • $45/month

  • Main Local Number

  • Auto-attendant

  • Single number reach

  • Unlimited calling to Canada and U.S

  • Call logs

  • Call display (inbound number)

  • Toll-free number included ($0.07/min)

  • Integrated Mobile App (iOS, Android)

  • Integration with Office 365 and G Suite by Google Cloud

  • IP Fax

  • Multi-level IVR

  • Video conferencing

  • Audio conferencing

  • On demand call recording

  • Empower office calls with our phone

    Efficiently handle your business calls using a single robust phone system, accessible through your internet connection.

    Stay in contact

    Connect your company with unlimited calling to the US and Canada, a personalized virtual receptionist, and a toll-free number.

    Operate Remotely

    Use desktop and mobile apps to access secure voice, video, and chat on any device.

    Entry Level Phones

    Mid-Range Phones

    Premium Phones

    Conference Phones

    Reception Phones

    Add-Ons

    Any Business Connect plan can be enhanced with the TELUS White Glove installation service. For further information, please get in touch with our account manager.

    Live Reports

    Get up-to-date information about agents and wait times for your contact center.

    $ 35 /month per user

    Video Conference Rooms

    Any meeting room can be used for video conferences.

    $ 65 /month per user

    Additional Toll-free Number

    Several toll-free numbers can be added to your Business Connect account.

    $ 8.99 /month per user

    Let's Make the Future Friendly

    Experience Premium Telus services. Stay Connected, Stay Ahead!

    Help Center

    Frequently asked questions

    Quick answers to questions you may have. Can't find what you're looking for? Check out our full documentation.

    Business Connect

    TELUS ensures that every customer receives sufficient bandwidth to achieve close to their advertised speed, even during peak hours. If you’ve signed up for Internet 750 with an advertised speed of up to 750 Mbps, you will actually experience speeds of up to 750 Mbps day and night, including during the peak hours of 6pm to 11pm.

    In contrast, cable internet providers often overload their shared connections. This means that during quiet times, you may experience the advertised speeds, but during busy times when you need a fast connection, real-life speeds will be much lower.

    Even if you're not in a PureFibre area, you still benefit from more consistent speeds compared to what our competitors offer.

    Yes, a TELUS Internet plan will give your business the competitive edge you're looking for no matter what industry you're in.

    2 year term
    We offer a 30-day satisfaction guarantee. If you’re not satisfied, you can cancel within 30 days of installation. All fees – including monthly charges, installation fees (if any) and up to $100 in pay-per-view charges – will be waived. If you received a gift with purchase, you have 21 days to return it. After 30 days, if you cancel your internet service, the fee will be $15 for each month (or partial month) remaining in your term.

    For example, if you cancel at the end of month 18, there are still 6 months remaining in your term. So the cancellation fee will be 6 months x $15 = $90 (plus taxes).

    No term
    If you are not on a term agreement (or if you’ve completed it) you may cancel services any time without charge. The 30-day satisfaction guarantee does not apply